Roaso Fashionable Maomao Ball Decorative Acrylic Hats
Warranty and Return
30 Days Return Warranty
We always take pride in our product quality and our strict quality control. In order to provide you with maximum peace of mind, we offer a comprehensive 30 Days Return Warranty. Defective merchandises are subject to exchange within 30 days after delivery, these defective problems are including but not limited to stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, and the major difference between the photographed product and the actual product you have received.
I Return Process: email@example.com
If you had any problem after you received your item , please send email to our customer service: firstname.lastname@example.org
To guarantee a fast and smooth warranty process
1. Please tell us your order number, describe the issue of the product and provide us pictures that can display the problem.
2.Once we have received your complaint emails in our customer service's inbox, we will reply you in 24 hours.
3.Please do not return your products directly to the address on the package that you have received. The return address that provided by our customer service is available only! Any return or exchange will be valid when it is accepted by our customer service center.
II Return Policy
1. You can return items within 30 days after delivery. We have a friendly customer service, we are always here to serve you. All you need is to contact us, and describe the problem or the return reason along with your order number in your emails.
2. The product you want to send back should not be worn out or washed and the label should be attached.
3. We are responsible for all the following defective items within 30 days:stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, and major difference between the photographed product and the product that you have received.
4.Do not accept any complaints and indemnities due to the wrong size by personal reason.
5. We can allow the return once we have received all information in point.The customer is responsible for all shipping charges incurred on returned/exchanged merchandise.
6. No exchange or return or amending on promotional items or items on sale.
You are guaranteed of returning the item(s) and obtaining a refund or an exchange once we have received your returned items .
The refund will send to your shopping Paypal account, you will receive it within 48 hours.
Roaso is not liable for shipping fee under the following:
Size doesn't fit
Customer ‘s subjective factors and just dislikes the item.
Ⅴ. Package Returned
1. Please tell us the tracking number after you returned your items .
2. In case you have any other questions, please do not hesitate to get in touch with our customer service : email@example.com
Free Shipping To Worldwide !
Receiving time = Processing time +Shipping time.
1. Processing time:1-3 Business Days
2. Shipping Time
a. Standard Shipping: 8-15 Business Days(10 days on average), Free shipping
b. Express Shipping: 3-7 Business Days (5 days on average), + 10 USD for shipping cost
For delivering successfully, we suggest you to leave your mobile number during checkout process.
Unsuccessful delivery caused by blank mobile column can not be compensated.
If you have any question, please contact our customer service: firstname.lastname@example.org
Since we have too many emails to deal with recently, your email may be replied in 24 hours. Thank you for your patience and understanding.
To make sure the safety of your purchase from Roaso, we now only surpport one payment method: PayPal
If you do not have a PayPal account at present, you can sign in a PayPal account on our website, then choose credit card or debit card to pay your order step by step.
A warm and stylish hat
- Material: Acrylic